Terms & Conditions
Welcome to Damned.Dog. We’re here for original designs, quality apparel, and a little individuality. These Terms & Conditions explain how our website works and what you can expect when shopping with us.
By using our website or placing an order, you agree to these Terms & Conditions. Please take a moment to read them before making a purchase.
1. About Damned.Dog
Throughout these Terms & Conditions, “we”, “us”, and “our” refer to Damned.Dog. “You” and “your” refer to anyone visiting our website or purchasing from us.
For questions about these terms, products, or orders, you can contact us at:
Email: hey@damned.dog
2. Using Our Website
You agree to use our website lawfully and responsibly. You must not misuse the website, attempt to interfere with its operation, or use it for fraudulent or unlawful purposes.
We reserve the right to restrict or suspend access where we reasonably believe the website is being misused or these terms have been breached.
We may update, change, or remove website content, features, and products from time to time.
3. Products & Designs
At Damned.Dog, we offer original, quirky designs across our apparel collection.
We make reasonable efforts to display our products, colours, designs, and descriptions accurately. However, colours may appear slightly different depending on your screen, device, or display settings.
Product availability, sizes, colours, and design options may vary. Please review the details and options shown on each product page before placing your order.
We reserve the right to update product descriptions, correct errors, discontinue products, or change availability where necessary.
Nothing in these terms affects your statutory consumer rights.
4. Prices & Payments
All product prices and any applicable delivery charges will be displayed on our website before you complete your purchase.
Any applicable taxes, fees, or additional charges will be presented as required by law and, where applicable, at checkout.
We accept the payment methods displayed during checkout. Your order may not be processed until payment has been successfully authorised or received.
If a pricing or listing error occurs, we will take reasonable steps to resolve it and contact you where necessary. We will not knowingly charge you an incorrect amount without giving you the appropriate information and options.
5. Placing an Order
When you place an order, you are submitting a request to purchase the selected products.
Please check your basket, product options, delivery details, and contact information carefully before completing checkout.
After placing an order, you should receive an email acknowledging your purchase. An order acknowledgement does not necessarily mean your order has been accepted. We will confirm acceptance in accordance with our order process.
We reserve the right to decline or cancel an order where there is a legitimate reason, such as a product being unavailable, a payment issue, or a suspected fraudulent transaction. If payment has already been taken for an order we cannot fulfil, we will arrange an appropriate refund.
If you need to change or cancel an order, contact us as soon as possible at hey@damned.dog. Changes may not be possible once an order has been processed, but your statutory cancellation rights remain unaffected.
6. Delivery
We currently offer free delivery within UK Mainland.
Available delivery options, estimated delivery times, and any applicable restrictions will be provided on our website or during checkout.
Delivery estimates are provided in good faith but may be affected by circumstances outside our reasonable control. If there is a significant delay or an issue with your delivery, please contact us so we can help.
Unless otherwise agreed, we remain responsible for the goods until they are delivered to you or to someone you have nominated to receive them, in accordance with applicable law.
For further details, please visit our Delivery & Returns page.
7. Cancellations, Returns & Refunds
We want you to be happy with your Damned.Dog purchase.
Your rights to cancel an order, return a product, or receive a refund depend on the circumstances and the applicable consumer protection laws.
Where statutory cancellation rights apply to online purchases, we will honour those rights and provide the information required by law. Certain exceptions may apply, including to some personalised or custom-made products.
If an item arrives faulty, damaged, or incorrect, please contact us at hey@damned.dog with your order number and details of the issue. Photographs may help us assess the problem.
Nothing in these Terms & Conditions limits or excludes your statutory rights in relation to faulty, misdescribed, or otherwise non-conforming goods.
Please consult our Delivery & Returns page for the full returns procedure and applicable conditions.
8. Intellectual Property
All original designs, artwork, graphics, photographs, logos, branding, written content, and other materials on the Damned.Dog website are owned by us or used with permission, unless stated otherwise.
You may browse our website and purchase products for personal use. However, you must not copy, reproduce, distribute, modify, sell, or commercially exploit our designs, artwork, branding, or website content without prior written permission from the relevant rights holder.
Purchasing a product does not transfer ownership of the intellectual property associated with its design.
If you believe content on our website infringes your intellectual property rights, please contact us with the relevant details.
9. Acceptable Use
You must not use our website to:
- Commit or facilitate unlawful or fraudulent activity.
- Attempt to gain unauthorized access to our systems or other users’ information.
- Introduce malicious software or interfere with the website’s security or operation.
- Copy or exploit website content, designs, or intellectual property without permission.
- Submit false, misleading, abusive, or otherwise unlawful information.
We may take reasonable action where these terms are breached, subject to applicable law.
10. Website Availability & Accuracy
We aim to keep the Damned.Dog website accurate, secure, and available. However, we cannot guarantee uninterrupted access or that every feature will always operate without errors.
We may temporarily suspend or modify parts of the website for maintenance, updates, security, or operational reasons.
If we identify an error in product information, pricing, or availability, we will take reasonable steps to correct it and address any affected orders appropriately.
11. Liability
Nothing in these terms excludes or limits liability where doing so would be unlawful.
In particular, these terms do not exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.
Subject to the above, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
12. Privacy & Personal Information
We collect and use personal information to operate our website, process orders, arrange delivery, respond to enquiries, and provide other services described in our Privacy Policy. Nothing in these terms excludes or limits liability where doing so would be unlawful.
Your personal information will be handled in accordance with our Privacy Policy and applicable data protection laws.
Please read our Privacy Policy to understand how your information is collected, used, stored, and protected.
13. Third-Party Websites
Our website may contain links to third-party websites or services for your convenience.
These websites operate independently and may have their own terms, privacy policies, and practices. We are not responsible for the content or operation of third-party websites that we do not control.
We recommend reviewing their terms and privacy policies before using their services.
14. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, or legal requirements.
The latest version will be published on this page, together with an updated effective or revision date where appropriate.
Changes will apply from the date they take effect, subject to applicable law. Any order already placed will be governed by the terms applicable to that order, unless a change is required by law or otherwise agreed with you.
15. Governing Law
These Terms & Conditions are intended for a UK-facing online shop. The governing law and courts applicable to any dispute will depend on the relevant circumstances and applicable legal requirements.
Nothing in this section removes any mandatory consumer protections or rights you may have under the law applicable to you.
Before publishing, Damned.Dog should confirm the appropriate governing-law jurisdiction and wording for its business and customers.
16. Contact Us
Have a question about these terms, an order, or anything else? We’re happy to help.
Email: hey@damned.dog
Please include your order number when contacting us about an existing purchase, where applicable, so we can assist you more efficiently.
Still Need a Hand?
If something isn’t clear, get in touch. We’d rather help you find the answer than leave you guessing.
Email: hey@damned.dog
Original designs. Different by nature. That’s Damned.Dog.
Last updated: [10/6/2026]
