Delivery & Returns
We want your Damned.Dog experience to be smooth from checkout to delivery. Find out about our shipping, delivery, returns, and what to do if something isn’t quite right.
Delivery Information
UK Mainland Delivery
Good news — UK Mainland delivery is free.
Once your order is placed, we’ll get it ready for dispatch and send it your way as soon as possible.
Processing & Dispatch
Orders need a little time to get ready before they’re dispatched. Processing times may vary depending on the product and order volume.
We’ll share any available delivery updates to help you know what to expect.
Delivery Times
Delivery times can vary depending on your location, the delivery service, and other factors outside our control. Any estimated delivery times provided at checkout should be used as a guide rather than a guarantee.
Checking Your Delivery Details
Please double-check your delivery address and contact details before completing your order. Incorrect or incomplete information may cause delays or delivery issues.
International Delivery
International delivery availability, charges, and estimated delivery times may vary. Please check the options shown at checkout before placing your order.
Returns & Exchanges
Changed Your Mind?
We want you to be happy with your purchase. If something isn’t right, please contact us to discuss your return options and the applicable conditions.
Return period: 30 days.
Return Conditions
To help us process your return, items should be:
- Unworn, unused, and unwashed.
- In their original condition, with tags and packaging where applicable.
- Accompanied by your order details or proof of purchase.
Some exclusions may apply where permitted by law. Please contact us before sending anything back so we can guide you through the process.
How to Request a Return
Email us at hey@damned.dog with your order number and reason for the return.
Wait for our reply with the next steps and return instructions.
Package the item securely and follow the instructions provided.
Please don’t send items back without contacting us first.
Refunds
Once your returned item has been received and inspected, we’ll let you know whether your refund has been approved.
Approved refunds will be issued to your original payment method where possible. The time it takes for the funds to appear may depend on your payment provider.
Refund processing time: 30 days.
Exchanges
Need a different size or item? Contact us at hey@damned.dog and we’ll let you know what options are available.
Exchanges may depend on product availability.
Something Wrong With Your Order?
If your order arrives damaged, faulty, or incorrect, please get in touch as soon as possible. Include your order number and, if possible, clear photos showing the issue so we can help resolve it.
Your statutory rights remain unaffected.
Need a Hand?
Have a question about delivery, a return, or your order? We’re happy to help.
Email: hey@damned.dog
Good to Know
Delivery estimates, return conditions, and refund processing times may vary. We’ll communicate any relevant details during the ordering or returns process.Have a question about delivery, a return, or your order? We’re happy to help.
Original designs. Different by nature. That’s Damned.Dog.
