# Delivery & Returns

- Link: https://damned.dog/delivery-returns/
- Published: 2026-10-08T00:08:58+00:00
- Author: dc-admin

# Delivery & Returns

 We want your Damned.Dog experience to be smooth from checkout to delivery. Find
out about our shipping, delivery, returns, and what to do if something isn’t quite
right.

## Delivery Information

### UK Mainland Delivery

Good news — UK Mainland delivery is free.

Once your order is placed, we’ll get it ready for dispatch and send it your way 
as soon as possible.

### Processing & Dispatch

 Orders need a little time to get ready before they’re dispatched. Processing times
may vary depending on the product and order volume.

 We’ll share any available delivery updates to help you know what to expect.

### Delivery Times

 Delivery times can vary depending on your location, the delivery service, and other
factors outside our control. Any estimated delivery times provided at checkout should
be used as a guide rather than a guarantee.

### Checking Your Delivery Details

 Please double-check your delivery address and contact details before completing
your order. Incorrect or incomplete information may cause delays or delivery issues.

### International Delivery

International delivery availability, charges, and estimated delivery times may vary.
Please check the options shown at checkout before placing your order.

## Returns & Exchanges

### Changed Your Mind?

 We want you to be happy with your purchase. If something isn’t right, please contact
us to discuss your return options and the applicable conditions.

 Return period: 30 days.

### Return Conditions

 To help us process your return, items should be:

 * Unworn, unused, and unwashed.
 * In their original condition, with tags and packaging where applicable.
 * Accompanied by your order details or proof of purchase.

 Some exclusions may apply where permitted by law. Please contact us before sending
anything back so we can guide you through the process.

### How to Request a Return

Email us at [**hey@damned.dog**](https://damned.dog/delivery-returns/hey@damned.dog)
with your order number and reason for the return.

 Wait for our reply with the next steps and return instructions.

 Package the item securely and follow the instructions provided.

 Please don’t send items back without contacting us first.

### Refunds

 Once your returned item has been received and inspected, we’ll let you know whether
your refund has been approved.

 Approved refunds will be issued to your original payment method where possible.
The time it takes for the funds to appear may depend on your payment provider.

 Refund processing time: 30 days.

### Exchanges

Need a different size or item? Contact us at [**hey@damned.dog**](https://damned.dog/delivery-returns/hey@damned.dog)
and we’ll let you know what options are available.

 Exchanges may depend on product availability.

## Something Wrong With Your Order?

 If your order arrives damaged, faulty, or incorrect, please get in touch as soon
as possible. Include your order number and, if possible, clear photos showing the
issue so we can help resolve it.

 Your statutory rights remain unaffected.

## Need a Hand?

 Have a question about delivery, a return, or your order? We’re happy to help.

Email: [**hey@damned.dog**](https://damned.dog/delivery-returns/hey@damned.dog)

## Good to Know

 Delivery estimates, return conditions, and refund processing times may vary. We’ll
communicate any relevant details during the ordering or returns process.Have a question
about delivery, a return, or your order? We’re happy to help.

**Original designs. Different by nature. That’s Damned.Dog.**